While reading through my various feeds this morning, I eventually reached the following article from BuilderAU on a particular IT consultant’s incompetence and how it was uncovered through an assessment by another business consultant. A quote from the article “…how we identified imprudent management activities, poor control mechanisms, and incompetent business activities that threatened the viability of the organisation…”. A very interesting article on why a company – SME or enterprise – needs to have a clear, industry standard based IT governance set of practices, including the evaluation of internal and as in this case, external services.
Does your company have a set of measurement tools and processes to ensure your IT is delivering value to your company? This is the value of such international frameworks such as ITIL/ITSM and COBIT. Regardless of whether you have four computers or four thousand, your enterprise can benefit from IT governance.