There seems to be more and more discussion in the IT world about Managed Services Providers and the duality of the IT department – strategy vs. tactical.
This item from Jason Hiner at TechRepublic speculates on the future of the IT department.
“Sanity check: Is IT moving toward an inevitable split between in-house strategy and outsourced operations?”
Some very serious – not just vendors – names are mentioned in the article as clearly identifying the two distinct roles and activities of an IT department.
I’m curious to know – does your organization think this way?